Patient Access Rep - Augusta & Waterville, Per Diem

MaineGeneral Health

Job Description

Shift Differentials for eligible Evening, Night, Weekend and Holiday hours

Flexible hours


Performs financial clearance, registration, and clerical duties associated with point-of-service (POS) services.

Meets with patient or patient's caregiver to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.

Communicates with unit staff and other appropriate personnel to exchange necessary information and determine placement.

Verifies insurance benefits and obtains precertification/authorization, and ensures verification of medical necessity as necessary. Determines and accepts required payments, including co-pays deductibles, and coinsurance, or refers to financial counselors for follow up.

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

The ideal candidate will have:

Extensive customer service experience

Excellent and demonstrated communication skills

1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred

Ability to keyboard accurately and quickly

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